Support & Data Deletion
Need help or want to delete your data?
Contact Support
For questions, support requests, or bug reports during the pre-release testing phase of RunPlan, please email us directly at support@example.com.
Requesting Data & Account Deletion
We value your privacy and control over your personal data. You can request the complete and permanent deletion of your account and associated data by following these steps:
- Send an email to support@example.com from the email address registered to your RunPlan account.
- State in the subject or body that you want your account and all associated data permanently deleted.
Upon receiving your request, we will permanently remove:
- Your user account, profile details, and uploaded avatar images.
- All synced Strava activities, gear mappings, and GPS route polylines.
- All event calendar preferences and participant listings.
Please note that data deletion is irreversible. If you connect your Strava account again in the future, a new profile will be created.